Cancellation Policy

At Motade, we understand that plans can change, and you may need to cancel your order. Our Cancellation Policy outlines the steps you need to take to cancel an order.

Canceling An Order

To cancel an order, please send an email to [email protected] as soon as possible, providing your order number and the reason for the cancellation. If the order has not yet been shipped, we will be able to process the cancellation and issue a full refund.

If the order has already been shipped, we may not be able to cancel it. In this case, you will need to follow the steps outlined in our Return & Refund Policy to return the item and receive a refund.

Contact Us

If you have any questions or concerns about our Cancellation Policy, please don’t hesitate to reach out to us at [email protected]. Our customer support team is available during business hours, Monday through Friday, to assist you.